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This is an online copy of my resume. If you would like a word version of it, click here. Here is a copy of my broadcast letter. Here is a sortable list of my work experience. For a breakdown of why my certifications are significant, click here. Should you want a more comprehensive list of my skills and abilities you will find my Monster resume under Resume ID: 8622933. |
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James W. Gambill
Possesses over
ten years of combined
experience spanning database spreadsheet programming, PC and Mac troubleshooting
and repair, and local and wide area (LAN/WAN) networking setup and
administration.
Offers demonstrated abilities providing IT consulting to business and
individual clients, to include hardware, software, and broadband solutions.
Recognized for completing assignments beyond allocated duties.
· Served in an integral role in saving Dillon Supply Company $300,000+ in licensing expenditures ·
Served as an
integral member on a project to replace approximately 1,800 Dell laptop
motherboards for Proctor & Gamble. ·
Designed
and implemented webpage questionnaires for such clients as Krispy Kreme,
Novartis Animal Health Care, CIAA, and Red Cross. ·
Earned
significant recognition across the Raleigh/Durham and
Employed as a reserve IT specialist to back up roles for Citrix and general networking administration, SQL DBA support, help desk and deskside support, develop front-end data access and presentation solutions, proprietary database front-end software (Commerce Center, Prophet 21), Business Objects, etc. Develop Business Objects reports for Corporate level and Management level employees. Maintained BO Universes and supervised BO roles and users within the DSC framework. Provided business intelligence for DSC large accounts and state contract bidding. Assumed temporary duties for 4 individuals' responsibilities following their departure from the company. Eventually assumed 2 roles permanently while maintaining my own responsibilities. Developed knowledgebase procedures and SOPs for duties ranging from telecom administration to Cisco PIX firewall troubleshooting to software deployment. Provide end user support for 300+ employees within a Citrix MetaFrame XPa environment. Archived dated DTS processes to a central location. Engaged in cabling and terminating new network drops as needed. Took over authentication project to complete initial phase of standardizing end user environments. Implemented secondary phase of maintenance and upkeep of records pertaining to Acceptable Use Policies, commissioned and decommissioned hardware, and Active Directory member files. Citrix server and Exchange server maintenance and troubleshooting. Develop, test, and implement online critical software solutions survey. Kept primaries informed of issues and projects as necessary. Train and assist contractors and end users as necessary. Click here
for a word copy of the 1st year contributions review.
Migrate
personal desktops and laptops to GSK Connect XP operating system and upgrades
Lotus Notes to version 6 according to specifications.
Also perform multiple tasks involving client training on new system,
hardware upgrades, phone support, client advocacy in troubleshooting, token ring
and VPN setup, and client satisfaction follow-up.
Create
prototype designs for fashion website to generate referral program business.
Provide website design templates for non-profit organizations to simplify and augment
membership directories, personnel and history presentations, current and future
member correspondence, online church events calendar, and provide an online
philosophy profile for prospective members.
Provides
consulting encompassing basic computer services, web survey development, and
opinion research data analyses. Ensures
resultant uni-variate and multi-variate analyses are understandable to
laypersons. Performs troubleshooting
and repair of PCs.
Administered
customer networks and troubleshot related issues.
Installed, maintained, and upgraded wireless broadband solutions.
Developed server hardware and software building solutions.
Configured routers for internal and VPN solutions.
Provided business consultation for continued hardware, software, and
broadband solutions. Contributed to
NAS implementation efforts.
Performed
on-site troubleshooting and repair of PCs, servers, routers, and tape libraries
to businesses and individual clients.
Converted and implemented current Excel spreadsheet into Access relational database for restricted shareholders, warrants, and employee stock options. Created forms for use in future data entry. Performed collaborative and extensive data analyses for S-1 and 1-Q reports.
Education/Certifications Master of Arts, Forensic Psychology,
Bachelor of Science, Forensic Psychology,
Appalachian
Aerospace Engineering,
Virginia Polytechnic Institute and
Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Solutions Developer (MCSD) Microsoft Database Administrator 2000 (MCDBA) CIW Associate
Master CIW Designer
Dell Certified System Engineer for Lattitude laptops (DCSE)
CompTIA A+ References
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